Privacy Policy
Last Updated: March 28, 2026
1. Introduction
Key Support Solutions ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.
2. Information We Collect
We collect several types of information from and about users of our website, including information:
- By which you may be personally identified, such as name, postal address, e-mail address, telephone number ("personal information");
- About your internet connection, the equipment you use to access our website, and usage details.
3. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To notify you about changes to our website or any products or services we offer or provide though it.
4. SMS & Mobile Information Sharing (A2P 10DLC Compliance)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing your phone number and opting in to receive text messages, you consent to receive SMS communications from Key Support Solutions LLC. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You must be 18 years or older to opt-in.
To stop receiving text messages, reply STOP to any message. For help, reply HELP or contact us at [email protected] or (844) 528-0017.
5. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
6. Your Data Rights
Depending on your location, you may have the following rights regarding your personal information.
Right to Access: You may request a copy of the personal information Key Support Solutions LLC holds about you.
Right to Correction: You may request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Deletion: You may request that we delete your personal information, subject to certain legal retention requirements such as transaction records required by applicable law.
Right to Opt-Out of Marketing: You may opt out of receiving marketing communications at any time by contacting us directly or by following the unsubscribe instructions in any marketing email.
California Residents (CCPA): If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected about you, the right to request deletion of your personal information, and the right to opt-out of the sale of personal information. Key Support Solutions LLC does not sell personal information. To exercise your CCPA rights, contact us using the information in Section 7 below.
To exercise any of the rights described above, please contact us at [email protected] or (844) 528-0017. We will respond to your request within 30 days.
7. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Key Support Solutions LLC
4245 N Central Expressway #490
Dallas, Texas 75205
Email: [email protected]
Phone: (844) 528-0017